Withdrawal – Warranty – Privacy & Cookies

  • Can I return products?
    Yes. All products purchased through BGSarredamenti.it can be returned within 10 days from the date of receipt of goods.
  • As it can be returned as purchased?
    To return all purchases must open a message by sending an email to info@bgsarredamenti.it indicating the order number, the reason, and any other business circumstances. The shipping costs for returning the product are borne by the buyer who decides to return what was purchased.
  • How they should be packaged products to be returned?
    The products must be packaged using the same boxes in which they were shipped. In case of damage or tears to the boxes such that they can compromise a complete and proper packaging of the products, you can use boxes belonging to the buyer, following all the necessary steps to correct packing.
  • How we are governed The return right?
    The return right management is clearly and fully expressed within the Withdrawal section.

Right of withdrawal

The Internet sales contracts are subject to the legal framework regulating sales by mail and / or telephone (Decree No. 206/2005 of the Consumer Code).

The customer can exercise the right of withdrawal through its wizard available on the website “withdrawal form.”

Therefore, if the customer does not remain satisfied with their purchase, you have the right to repayment of the commodity itself. The above refund refers exclusively to the product price. The shipping fees for the return to sender shall be borne by the customer. Only in the event that the goods are originally flawed, shipping charges will be borne by the selling company.
Qualora il prodotto sia già stato consegnato, il cliente è tenuto a restituirlo al mittente. A tal fine:

  • the deadline for return of the product is 14 days from receipt of the same; full proof the date printed on the delivery note. For the purposes of the deadline, the product we intend to return when it is delivered.
  • where there has been delivery of the product, the substantial integrity of the product to be returned is an essential condition for exercising the right of withdrawal. the customer must return the product properly wrapped and packaged; BGSarredamenti will not accept returned damaged, but kept in normal condition, kept with the use of reasonable diligence. Will not be replaced or refunded products damaged by detergents / additives or products damaged by the customer to inexperience. The customer must put in the packing box copy of the delivery note received. The risks of transport for the return of products will be charged to the customer.
  • The costs of returning the goods to BGSarredamenti are charged to the customer If the customer exercises his right of withdrawal in accordance with the provisions laid down in these conditions of sale, BGSarredamenti reimburse the sums paid by the customer through the bank account details communicated by the same. Refund will be made within thirty days from the date on which BGSarredamenti is learned about the right of withdrawal by the customer


All products sold by BGSarredamenti.com are covered by the manufacturer’s standard warranty and 24-month warranty for defects, according to Legislative Decree 206/05. To use the warranty, the customer will keep the invoice (or DDT) will receive. The exercise of the guarantee may provide for the request for assistance at Authorized Service Centers in the area and / or follow the procedures outlined in this documentation within the product packaging.

The manufacturer’s standard warranty is provided as explained in the documentation inside the product packaging. If, following inspection by an Authorized Service Center, the defect is not covered by the manufacturer’s standard warranty, the customer will be charged for any costs of verification and recovery required from authorized, as well as transportation costs, if supported by BGSarredamenti.com.

Privacy Policy

Data controller
The owner of the processing of the data collected as a result of consulting this site, you Bigiesse srl, Via Giovanni Verga, 17 95040 Camporotondo Etneo (Catania), Italy

Data and methods
The acquisition of your personal data sent to us so optional, explicit and voluntary e-mail or by filling in the appropriate application forms during the consultation of this site, it is implicit in the use of Internet communication protocols. These data will be used only for anonymous statistical purposes relating to the use of this site, to check its correct operation and could be used to ascertain responsibility in case of hypothetical computer crimes against this site. In this category of data includes IP addresses or domain names of computers used by users who connect to this site and other parameters regarding the operating system and computer environment. Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent the loss of data, illegal or incorrect use and unauthorized access.

Rights of interested parties

At any time, you can ask confirmation of the existence or not of your data and know their content, origin or ask for an update. You can also ask for the cancellation or transformation into anonymous form.

Any inquiries may be addressed to:
by e-mail at info@www.bgsarredamenti.com
or by mail, to: Bigiesse srl, Via Giovanni Verga, 17 95040 Camporotondo Etneo (Catania), Italy

Information on Cookies

What are cookies and what they are for:

Cookies are information that can be saved on your device (computer or smartphone) when you surf on the Internet.
Thanks to cookies, the server sends information every time you return to this site to allow you a better experience.

This Privacy Cookie is an integral part of the Information Policy. Users may exercise their rights under Art. 7 of Legislative Decree no. 196/03, by writing to info@bgsarredamenti.it while to change cookie settings can proceed following the instructions provided in this Statement Cookie.

What we use cookies


This site uses cookies profiling through Google Analytics. The profiling cookies are cookies used to track user activity on the network and create profiles on his tastes, habits, choices, etc.. Through these cookies can be transmitted to the user’s terminal, advertising messages in line with the preferences already expressed by the same user in the online navigation (Official Document Information and consent for the use of cookies).


They are key to navigate through all the group’s sites and use all its functions, such as reservations. Without these cookies would not possibie provide the required services. These cookies are not used for commercial purposes.


Collect and analyze information about the site by visitors (pages visited, number of visits, time spent on the site, etc.) To give you a better browsing experience. This type of cookie does not collect any information that can identify you in some way. All information collected is anonymous and only used to improve the use of the site. These cookies are not used for commercial purposes.


They allow you to “remember” the choices you made and personalize your site content in order to improve the service rendered to you. These cookies are not used for commercial purposes.


These cookies are set by a site other than the one you are visiting (the so-called third-party).
The cookies used, for example, to collect information for advertising purposes and content customization, as well as to process web statistics, may be “third-party cookies.”

These allow for more comprehensive surveys of users’ browsing habits, and are believed to be more sensitive to the integrity point of view.

For this reason, most Web browsers allow you to change the settings so that the cookies are not accepted. (More information: Your Online Choices)

The user can decide whether to accept cookies also by using your browser settings.

Disabling cookies “third-party” affect the navigability of the site as, for example, prevents the display of maps of google and youtube videos.

The setting can be defined specifically for the different sites and web applications. Also the best browsers allow you to define different settings for cookies “owners” and those of “third parties”.

By way of example, in Firefox, through the Tools menu & gt; Options & gt; Privacy, you can access a control panel where you can define whether or not to accept various types of cookies and remove them.

Below is a list of approved suppliers to include cookies on our site with its privacy policy:

We remind you that if you disable cookies, you may disable certain functionality of the site. Even with all the disabled cookies, your browser will continue to store a small amount of information, necessary for basic functionality of the site.

What information do we

Contact information including email address
demographic information such as the city, preferences and interests
other information relevant to surveys or offers dedicated to the user

What we do with the information we gather?
We require this information to better understand your needs and provide you with a better service, in particular for the following reasons:
For internal storage.
For any use of the information to improve our products and services.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place management procedures, electronic and relevant individuals to safeguard and secure the information we collect online.

 How we use cookies
 A cookie is a small file which asks permission to be placed on your computer’s drive. Once you agree, the file is added and the cookie helps analyze web traffic or the information when you visit a page of a particular site. Cookies allow web applications to respond to you as an individual. The web application can implement the transaction on the basis of your needs, what you like and dislikes by gathering and remembering information about your preferences
 We use traffic log of cookies to identify which pages have been used. This helps us analyze the traffic data of web pages and improve our website so that you can sew on user needs. We use this information only for statistical analysis and then remove from the system.
 Cookies help us to provide you with the best experience on our website, allowing us to monitor which page you find most useful and what not. A cookie in no way gives us access to your computer or any information about you, other than the data you share with us. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from making the most of the web site.

Links to other sites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control on the other website. Moreover, we can not be responsible for the protection and privacy of any information that is provided during the visit to the other site and another site is not under the protection of this privacy. You should pay attention and look at the privacy policy of the site in question.

 Check your personal information
 You may choose to restrict the collection and use of your personal information as follows:
 whenever you are asked to fill out a form on a Web site, look in the box that you can click to indicate that you do not want your information to be used by anybody for direct marketing purposes.
 If we have previously allowed to use your personal information for direct marketing purposes, you can change your mind at any time by sending us an email: info@bgsarredamenti.it
 We do not sell, distribute, or give your information on loan to a third party unless we have your permission or we are required by law.

 Cookies policy 

In order to successfully operate this site, sometimes we install on your device small data files called “cookies.” Even most of the big sites do the same.

 What are cookies? 

A cookie is a small text files that websites store on your computer or mobile device when you visit them. Thanks to cookies the site remember your actions and preferences so that you do not enter them again when you get back on the site and browse from page to page.

How and what we use cookies?

Performance cookies Navigation cookies Cookies are designed to save information on inline style sheets to speed up subsequent visits the user and provide faster and cheaper shipping.
Google Analytics Third Party Cookies Bgsarredamenti.it using this type of web analytics service provided by Google Inc. for aggregate statistical information of the type used to evaluate the use of the website and the activities carried out by the visitor. Google stores the information collected by the cookie on servers that can be located in the USA. Google reserves the right to transfer the information produced by its cookies to third parties where required by law or if the third party processes information on its behalf. Google will not associate your IP address with any other data held by Google in order to get a more detailed user profile. Learn more about managing your privacy and / or how to reject or delete this type of cookies are available at URL:  http://www.google.it/intl/it/analytics/privacyoverview.html .
You can selectively disable the action of installing Google Analytics on your browser component opt-out provided by Google. To disable the collection of data by Google Analytics, please refer to the below given link:  https://tools.google.com/dlpage/gaoptout
Embed Content Third Party Cookies Bgsarredamenti.com sometimes uses so not constant Youtube videos, content of social Twitter, Facebook, Google+, and in general on the basis if necessary embeddable content of other platforms. Victoria House can not control the cookies that these third-party sites deliver, so it is advised to get information directly from each third party in order to have more control over these cookies. Below are some useful links to the cookie policy of the third party cited:

How to control cookies?

You can check and / or check the cookies as you wish – to learn more, go to  aboutcookies.org . You can delete cookies already on your computer and set most browsers to block its installation. If you choose this option, however, you will need to manually change some preferences every time you visit the site and it is possible that some services or certain features may not be available.

Personalised assistance and quotations

Need information or help placing orders?

Do you want to buy large volumes? We have a dedicated price list with special discounts



Italy: (+39) 347 38 39 173

Please contact the number following the time zone of Chicago
Global: (+1) 773 531 8348
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